Frequently Asked Questions
Got questions? We've got answers! Find everything you need to know about shopping with The Fabulous Brand Company.
What is The Fabulous Brand Company all about?
The Fabulous Brand Company is dedicated to celebrating diversity, authenticity, and self-expression through high-quality apparel and lifestyle accessories. We offer vibrant t-shirts, tank tops, sweatshirts, hoodies, tote bags, coffee mugs, and home and office items designed to help everyone express their true selves with pride and confidence. Our mission is to create an inclusive community where everyone feels fabulous.
What is your return and exchange policy?
We offer a 14-day return and exchange policy from the date of delivery. If you're not completely satisfied with your purchase, you can return unworn, unwashed items with original tags attached for a full refund or exchange. Simply contact our customer service team at support@thefabulousbrandcompany.com to initiate the return process. We'll provide you with return instructions and make the process as smooth as possible.
How long does shipping take?
Most products ship within 2-7 business days after your order is placed. A limited selection of items may take up to 10 business days for processing and shipping. Once your order ships, you'll receive a tracking number via email so you can monitor its progress. We work with reliable shipping partners to ensure your fabulous finds arrive safely and promptly.
Do you offer international shipping?
Currently, we primarily serve customers within the United States. However, we're actively working on expanding our shipping options to serve our international community. Please check our website or contact us at support@thefabulousbrandcompany.com for the most current information about international shipping availability and rates.
What sizes do you offer?
We believe in inclusive sizing and offer a comprehensive range to fit all body types. Our size options vary by product category, and we provide detailed size charts on each product page to help you find your perfect fit. If you're unsure about sizing, our customer service team is happy to provide personalized recommendations based on your measurements.
Are your products eco-friendly and ethically made?
We're committed to responsible business practices and continuously work to improve our sustainability efforts. We partner with manufacturers who share our values regarding ethical labor practices and environmental responsibility. We use eco-friendly printing methods and are actively exploring more sustainable material options to reduce our environmental impact while maintaining the quality you expect.
Can I track my order?
Absolutely! Once your order ships, you'll receive an email confirmation with a tracking number and link. You can use this information to monitor your package's journey from our facility to your doorstep. If you have any questions about your order status, feel free to contact us at support@thefabulousbrandcompany.com, and we'll be happy to help.
How do I care for my Fabulous Brand Company products?
To keep your items looking vibrant and fresh, we recommend washing them inside out in cold water with similar colors. Use a gentle cycle and avoid bleach or harsh detergents. Tumble dry on low heat or hang to dry for best results. Iron inside out if needed, avoiding direct contact with printed designs. Following these care instructions will help your pieces maintain their quality and appearance.
Do you offer gift cards or gift wrapping?
We love helping you share the fabulousness! While we're currently developing our gift card program, you can contact our customer service team for special gift-related requests. We're always happy to include a personalized note with your order. Stay tuned to our website and social media for updates on gift cards and special packaging options.
How can I stay updated on new products and promotions?
Join our fabulous community by subscribing to our email newsletter through our website. You'll receive exclusive updates on new product launches, special promotions, styling tips, and community news. Follow us on social media to see customer photos, behind-the-scenes content, and connect with other members of our amazing community. We love staying connected with our customers!

